General conditions of sale

General conditions of sale

Art. 1: Scope
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These conditions of sale are concluded ''on the one hand by Ardamez company with a capital of 12 500 euros which is headquartered in Nantes and registered with the Trade and Companies register of Nantes under the number 538 407 305 0001 9'' and on the other hand, by any person or entity wishing to make a purchase via the website
www.ardamez.com called hereafter the buyer.


Art. 2: Subject
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These general conditions of sale define the contractual relationship between Ardamez and buyer. They apply to all purchases made through the merchant site www.ardamez.com that the buyer either a professional or a private individual.

Art. 3: Acceptance
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The acquisition of a good or service through this site implies unreserved acceptance by the buyer of these conditions of sale. These conditions shall prevail over any other general or special conditions not specifically approved by the company Ardamez.

Art. 4: Change
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Ardamez Company reserves the right to modify these terms and conditions at any time. In that case, the applicable conditions will be those in force on the date of buyer's order.

Art. 5: Characteristics of goods and services
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The products and services are those listed in the catalog published on the Company's website. These products and services are offered within the limits of available stocks. The photographs in this catalog are as accurate as possible but cannot ensure a perfect similarity with the product, especially regarding colors.

Art. 6: Rate
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The prices listed in the catalog are priced in euros taking into account the VAT applicable on the order date; any rate change will have an impact on the prices of the goods or services. The company reserves to modify its prices at any time, even though the prices listed in the catalog on the order day shall be applicable only to the buyer. Prices quoted do not include order processing costs, transportation and delivery if they take place in the geographical areas set out below.

Art. 7: Geographical
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Online sale of products presented on the site is open to worldwide buyers. The website is proposed in French but also in English.
 
Art. 8: Control
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The buyer, who wishes to buy a product or service must:
  • fill out the identification which show all the data requested or giving customer number if any
  • Fill out the identification, which show all the data requested or give the customer number.
  • Fill out the online order form giving all the references of the selected products or services.
  • Validate his order after reviewing
  • Make payment under the terms
  • Confirm the order and payment.
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  • The order confirmation implies acceptance of these conditions of sale, the recognition of being completely aware and the waiver of claiming its own conditions of purchase or other conditions. All the recorded and confirmed data valid proof of the transaction. The confirmation worth as a signature and acceptance of transactions. The seller will email the confirmation of the recorded order.

    Art. 9: Withdrawal
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    Buyers, non-professional individuals, have a cooling off period of seven days after the delivery of their order to return the product back to the seller for exchange or refund without penalty, except for the return shipping costs. The product must be returned in its original packaging or in a suitable packaging for transport, in a state to its resale (it should not have been used, or have suffered any damage, and perfectly clean). The withdrawal period shall not apply to any product or custom made according to customer specifications (in accordance with article L.121-20-2 of the French Consumer Code).

    Art. 10: Method of payment
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    The price is payable at the order. Payments will be made by credit cards and will be made through the secure e-transaction implemented by Crédit Agricole so that the transmitted information are encrypted by software and no third party can read them at transit on the network. The buyer's account will be debited only upon shipment of products or services available and the amount of goods or services sent or downloaded. At the request of the buyer, it will be sent a paper invoice showing VAT.

    Art. 11: Delivery
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    Deliveries are made to the address specified in the order, which can only be in the agreed area. The risks are borne by the purchaser at the time the goods have left the premises of the company Ardamez. In case of damage during transportation, complaint must be made with the carrier within three days of delivery. The delivery of products in stock are only for illustrative purposes and if they exceed twenty days of the order, the contract may be terminated and the buyer paid back. For manufactured products or orders that are not in stock the applicable time is 6 weeks.
Art. 12: Warranty
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The enamel steel products are guaranteed for one year. The warranty does not cover damages resulting from voluntary or involuntary shock. Any claim within the scope of the guarantee must reach us with proof of purchase indicating the purchasing date as well as the part concerned. All products supplied by the seller have the legal guarantee provided by the Article 1641 of the Civil Code. In case of nonconformity of a product, it can be returned to the seller for an exchange or a refund. All claims as well as requests for exchange or refund must be made within the thirty days of delivery, by email at contact@ardamez.com or by mails to the following address:

Ardamez Company, 109 Boulevard Michelet 44300 Nantes


Art. 13: Responsibilities
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The seller, in the process of selling online is only bound by an obligation of means, he can not be held liable for damages resulting from the use of Internet such as data loss, intrusion, virus, service interruption, or other unintended problems.

Art. 14: Intellectual Property
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All the elements of the site are and remain the Ardamez.com exclusive intellectual property of the Ardamez Company. Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site that they are software neither visual nor sound files. Any single link or hyperlink is strictly prohibited without the express written consent of the Ardamez Company.

Art. 15: Personal data
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Accordance with the law relating to data, files and freedoms of January 6, 1978, the information containing names of buyers may be subject to automated process. Ardamez Company reserves the right to collect information on purchasers including by using cookies. Users have a right to access and correct data concerning them, according to the law of January 6, 1978. The automated process of information, including the management of e-mail users of the site has been declared to the CNIL under the number recorded 27/12/2012: s3k0303312G

Art. 16: Filing - Proof
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The Ardamez Company will archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of article 1348 of the Civil Code. The registers of the company Ardamez will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Art. 17: Settlement of disputes
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These general conditions of online sales are subjected to French law. In case of dispute, jurisdiction is given to the competent courts of Nantes, notwithstanding plurality of defendants or warranty.